Data Protection
Hotel Bergheimat
Kögl-Plenk KG
Mandlwandstrasse 159
5505 Mühlbach am Hochkönig E-Mail: hotel@bergheimat.com
This data protection declaration describes how we collect and process personal data, which processing of personal data may be necessary in certain circumstances, for example when you visit our website, when you make an enquiry, book or purchase goods or services, or when you contact us per phone. Please take a few moments to read this declaration, which informs you how Hotel Bergheimat Kögl-Plenk KG processes personal data and for which purposes, to whom we may disclose personal data and how we protect your personal data. We regard your personal rights as our highest priority. Therefore, Hotel Bergheimat Kögl-Plenk KG uses best endeavors to protect your privacy. All and any legal obligations and responsibilities regarding the protection of personal data exceeding or in addition to this declaration remain unaffected by this data protection declaration.
Why does Hotel Bergheimat Kögl-Plenk KG collect personal data and how long is this personal data stored?
Hotel Bergheimat Kögl-Plenk KG collects and processes your personal data to offer excellent personalized services in relation to your stay in the Hotel Bergheimat Kögl-Plenk KG, to enable easy access to our website and to offer you optimized services. In addition your personal data allows the Hotel Bergheimat Kögl-Plenk KG to keep you up to date with the latest product information, special offers and other developments, which in our opinion may be of interest to you. If you have no interest in receiving information on new developments or current products or services, you can inform us at any time. The storage of personal data is carried out as long as necessary for the purposes as mentioned above or for a longer period of time provided that Hotel Bergheimat Kögl-Plenk KG is required by law to collect and store such personal data.
Which data is processed?
There are various circumstances in which personal data helps Hotel Bergheimat Kögl-Plenk KG to offer you better services. You may for example be asked to disclose personal data to start a transaction. You will only be requested to disclose personal data relevant for the specific situation. This could include your name, billing address, telephone number, email address, preferred method of contact and/or credit card information. In addition, Hotel Bergheimat Kögl-Plenk KG will collect personal data for marketing purposes, for better understanding of our customers in order to be able to offer better services. Furthermore Hotel Bergheimat Kögl-Plenk KG collects personal data on customer activities on our website, which helps us to assess which online services are of greatest interest to our customers.
When does Hotel Bergheimat Kögl-Plenk KG share personal data?
Hotel Bergheimat Kögl-Plenk KG takes the protection of your personal data very seriously. Hotel Bergheimat Kögl-Plenk KG assures that your personal data will not be sold or lent to other suppliers. In order to provide you with best services, Hotel Bergheimat Kögl-Plenk KG may, under certain circumstances, give your personal data to allied companies that are obliged to process your personal data in accordance with this data protection declaration. Occasionally, it can be beneficial for Hotel Bergheimat Kögl-Plenk KG to share certain personal data with other companies (i. e. strategic partners with or sub-suppliers of Hotel Bergheimat Kögl-Plenk KG) so that they can provide you with services and products in the name of Hotel Bergheimat Kögl-Plenk KG. These companies may help us to administrate information, take reservations and orders, supply products, administrate and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete customer satisfaction surveys. However, these partner companies are obliged to process your personal data in accordance with this data protection declaration and applicable laws to protect your personal rights. Furthermore, Hotel Bergheimat Kögl-Plenk KG may be required by law or legal directive to disclose personal data.
How does Hotel Bergheimat Kögl-Plenk KG protect your personal data?
Hotel Bergheimat Kögl-Plenk KG takes measures, including administrative, electronic and physical procedures to protect your personal data from any loss, theft or misuse, as well as from unauthorized access, transmission, alteration, or destruction. The Hotel Bergheimat Kögl-Plenk KG website uses the industry-standard SSL (Secure Sockets Layer) encryption. This helps to safeguard your personal data and credit card information disclosed for online transactions. You can also help us to secure your personal data by implementing some preventive measures. Therefore, please do always use a secure web browser and activate the respective settings for the protection of your personal data.
Integrity of your personal data
Hotel Bergheimat Kögl-Plenk KG has taken security measures to ensure that your personal data is in conformance with the intended purposes, accurate and up to date. You do of course have the right to ask us for verification that your personal data is accurate and up to date and require us – as the case may be with respect to the applicable law – to make any necessary changes. You can help us by making sure your contact information and default settings are correct, complete and up to date. You may also request a copy of your personal data by contacting us at the e-mail address mentioned below.
Our corporate commitment to protect your personal rights
As already mentioned above, Hotel Bergheimat Kögl-Plenk KG takes your personal rights very seriously. To ensure security of your personal information, all relevant staff is directed to protect your personal data and appropriate security measures for the protection of personal data are implemented. Our website contains links to other companies’ websites. Hotel Bergheimat Kögl-Plenk KG is not responsible for such companies’ privacy practices. Hotel Bergheimat Kögl-Plenk KG therefore recommends you to ask for such companies’ data protection declarations.
Questions regarding your personal rights
If you have questions or concerns regarding the protection of your personal data, please feel free to contact us by sending us a message (contact details see below). You can of course ask Hotel Bergheimat Kögl-Plenk KG about which personal data was collected by Hotel Bergheimat Kögl-Plenk KG about you, the origin of such personal data, the purposes of the processing of such personal data and to whom such personal data was disclosed. Additionally, you have the right to ask Hotel Bergheimat Kögl-Plenk KG to correct inaccurate or incomplete personal data or to delete unlawfully processed personal data subject to applicable data protection laws. You have the right to revoke any previously given consent to the processing of your personal data by Hotel Bergheimat Kögl-Plenk KG at any time. For the avoidance of doubt, such revoke of consent is not applicable for any processing of personal data Hotel Bergheimat Kögl-Plenk KG is entitled for without prior consent subject to applicable data protection laws. Hotel Bergheimat Kögl-Plenk KG is authorized to modify this data protection declaration from time to time. In case of any significant modifications a notification will be published on our website together with the updated version of this data protection declaration.
Hotel Bergheimat Kögl-Plenk KG
Mandlwandstrasse 159
5505 Mühlbach am Hochkönig
E-Mail: hotel@bergheimat.com
Use of Cookies
Cookie Settings
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Use of Google Analytics, Google Conversion Tracking and Google Remarketing
Use of Checkeffect
ADDITIVE+ LANDINGPAGE - Online Marketing and Landing Pages
Beside our website we do also operate optimized landing pages for means of hotel online marketing. To process your request, reservation, order, activation, registration or the transmission of other contact forms on our website as well as to save and store your data we use cloud services, CRM systems and software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”), our partner in the field of hotel digital marketing. The adequate level of data protection is based on data processing agreements with the respective company. Our landing pages use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics enables website operators to analyse the user behavior of the visitors. The information about the user behavior is transmitted to and stored by Google on its servers. Your IP address is collected but immediately anonymised (for example by deleting the last 8 bits). As a result the geolocation data is less accurate. You can prevent the data collection connected to your use of our online services through cookies and the processing of this data by Google, by installing the browser-plugin available at the following link: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh ADDITIVE has an insight into data gathered through Google Analytics. This data will be used only to analyse the use of our websites and to evaluate our marketing and distribution strategies. Our website and landing pages also use functions provided by ADDITIVE for the multi-channel monitoring of the use of our websites as well as marketing and distribution strategies like landing pages, newsletter and social media presence. Information about your visits and submitted forms on our websites are also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR. Our objective in accordance with the GDPR (legitimate interests) is the improvement of our products and services and our web presence through the analysis of the use of our website as well as marketing and distribution strategies. Our website and our landing pages also use remarketing functions provided by Google Inc. (“Google”) and by Meta Platforms Inc. (“Meta”). Therefore, Meta and Google will know that you have visited our website. This way visitors of our website and of our landing pages will find ads adapted to their interests on Google’s advertising platforms and on the social media platforms Facebook and Instagram. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) of the GDPR. When you visit our landing pages a banner will inform you about the use of cookies for remarketing functions. If you continue using the website or click on the respective button you consent to the use of cookies. You can deny your consent anytime, by visiting the page containing the cookie information and denying the use in the banner that will be displayed.
ADDITIVE+ MARKETING AUTOMATION - Direct Marketing
In order to increase customer loyalty and to sell our services and additional services we use hotel online marketing software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) within the field of hotel marketing automation. Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements. You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR. Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximisation of our economic success through an optimal use of the acquired contacts.
ADDITIVE+ NEWSLETTER
On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool. After signing up for our newsletter you will receive an email containing a link to confirm the subscription. Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter. To process your subscriptions and to send our newsletters we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.
Deactivation of Google Advertising
Use of Google Maps
Use of Facebook Social Plugins
Use of Instagram Social Plugins
Use of Twitter Plugins
"Share", "Like" buttons
Use of Facebook Pixel
Created and translated from the Data Privacy Generator from firmenwebseiten.at in cooperation with newspartner.at
